Your questions, our answers.

Data, account, offline, models, web search, trial, macOS. If you can't find it, write to us.

Data & privacy

The strict minimum to run the account and the licence: email, account ID, licence key, machine fingerprint and version number. Never your documents. See the Privacy Policy.

Yes, roughly every 3 days, in a non-blocking way. Between checks, a 3-day offline grace lets you work disconnected — handy in isolated environments (healthcare, legal, secure site).

Account, connection & models

Yes, for all users, free included: an email + password account is required. Free stays without a licence key. Authentication at launch is non-blocking and transmits no documents.

No. A connection is used for the download, engine provisioning and periodic authentication. The app re-checks every 3 days and works offline in between.

Two local models automatically provisioned by the installer, run entirely on your machine via the llama.cpp engine (GPU-accelerated): gemma4:12b for deep mode and qwen3-4b for fast mode. No external AI provider account is required.

It's a Premium feature, on by default and disableable. It fetches fresh public data and cites its sources; only your query leaves — never your documents. The free version sends no web queries.

Yes, with Premium: real DOCX, XLSX, PPTX and ODT exports, with 8 formatting styles, generated locally.

Free, trial & purchase

Not on the engine: the Xprompt engine is complete in free. Premium adds chained orchestration, long deliverables, office exports, executable Xpacks and sovereign web search.

You can test Premium features for 7 days before deciding. No commitment.

On the Payhip checkout page, enter 123TIFAWIN to apply −40% (≈ €23 instead of €39).

The Premium payment is a one-time purchase, non-refundable. A free 7-day trial lets you decide before buying. The sale terms are those of our provider Payhip.

Licence & platforms

After purchase, Payhip sends you a key. You enter it in the app; it binds to your account. See the “Activate my licence” page.

Yes. Premium is a one-time payment, lifetime licence: no subscription, no annual maintenance.

Windows is available today. The macOS version is coming soon; we don't announce a date so as not to promise anything we can't keep.

Installation

Everything is provisioned automatically.

The Windows installer sets up the app and its local AI engine. You have nothing to configure: no external provider, no manual model installation.

⚙️

llama.cpp engine, GPU-accelerated

The installer automatically provisions the local inference engine llama.cpp, accelerated by your graphics card when available.

🧠

Two models installed for you

gemma4:12b for deep mode and qwen3-4b for fast mode — downloaded and configured during installation.

✓No manual installation

✓No Ollama to install

✓No external AI provider account required

Contact & feedback

A question, a bug, a Xpack idea?

Write to us directly. We read every message — and your feedback shapes the roadmap.

support@tifawindow.net